Your Trust, Our Craft
At Essential Textiles, we weave care into every thread, and that extends to how we handle your personal information. Based in Mumbai, India, we’re committed to safeguarding your privacy with the same dedication we put into crafting our linens. This policy explains how we collect, use, and protect your data, ensuring transparency as cozy as our textiles.
What We Gather
We collect only the essentials to bring our textiles to your home. This includes:
- Name and contact details when you reach out via our contact form or place an order.
- Shipping addresses to deliver your cozy bedding or vibrant throws.
- Payment information, securely processed through trusted partners, to complete your purchase.
- Correspondence details if you chat with us about custom designs or inquiries.
We keep it minimal, like a perfectly tailored curtain, ensuring we only collect what’s necessary to serve you.
How We Use Your Information
Your data helps us create a seamless experience, much like weaving a flawless fabric. We use it to:
- Process and deliver your orders, ensuring your linens arrive promptly.
- Respond to your questions or customize your textile orders.
- Share updates about new collections or special offers, only if you’ve opted in.
- Improve our website and services to make your shopping experience as smooth as our organic cotton.
Sharing with Care
We don’t toss your information around like loose threads. We share it only when necessary, such as:
- With trusted delivery partners to ship your order from Mumbai to your doorstep.
- With payment processors to securely handle transactions (we don’t store your payment details).
- With legal authorities, if required by law, to comply with regulations in India or your region.
Rest assured, we never sell or trade your information to third parties for marketing purposes.
Your Data, Your Control
Just as you choose the perfect textile for your home, you have control over your data. You can:
- Request to see the personal information we hold about you.
- Ask us to update or correct any inaccuracies in your details.
- Opt out of receiving promotional emails at any time by contacting us.
- Request deletion of your data, subject to legal retention requirements.
Reach out to us at essentialtextiles@gmail.com to exercise these rights.
Keeping It Secure
We protect your information with the same precision we use to craft our textiles. Our website uses industry-standard encryption to secure data transmission, and we store your details in protected systems. While no system is infallible, we work tirelessly to keep your information as safe as a tightly woven fabric.
International Orders
Since we ship globally from India, your data may be processed in countries with different privacy laws. We ensure our partners uphold strict standards to protect your information, no matter where your order takes us. If you’re ordering from outside India, we’ll comply with applicable international regulations to keep your data safe.
Updates to Our Policy
Like our textile designs, this policy may evolve. If we make significant changes, we’ll notify you via email or a notice on our website. The latest version will always be available here, dated for clarity.
Compliance and Data Protection
At Essential Textiles, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at essentialtextiles@gmail.com.